Managing Difficult Patient Encounters
Managing Difficult Patient Encounters
Course # E-30-3-1
This course provides healthcare professionals an in-depth, practical review of practical strategies for managing difficult patient interactions with empathy, clarity, and professionalism.
Course Chapters - 1 Total
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This course provides physicians and other healthcare professionals an in-depth, practical review of practical strategies for managing difficult patient interactions with empathy, clarity, and professionalism. Participants will learn to recognize early warning signs of escalating behavior, set respectful boundaries, and apply de-escalation techniques that maintain safety and trust. Emphasis is placed on active listening, patient-centered communication, and documentation best practices to ensure continuity of care. Through real-world scenarios and evidence-based approaches, the course empowers providers to navigate complex dynamics while protecting their well-being and reinforcing ethical standards of care.
Accreditations & Approvals
White Coat Institute, LLC. (D.B.A. as GetMyCME) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians. Designations of Credit This activity was planned and approved by White Coat Institute, LLC and it is designated for the maximum number of AMA PRA Category 1 Credit(s)™ as indicated in the course description. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This activity provides AMA PRA Category 1 credits™. The American Osteopathic Association recognizes this credit as AOA Category 2b credit; however, this activity is not AOA prior approved, and credit cannot be reported by White Coat Institute, LLC on your behalf. To obtain credit, osteopathic physicians must self-report their activity completion to the AOA. Please download the CME Reporting Form and follow the CME reporting instructions published by the AOA on their CME website to obtain credit: https://osteopathic.org/cme/cme-reportingforms/ and https://osteopathic.org/wp-content/uploads/individual-certification-form2019-2021.pdf.
Disclosures
As an accredited provider for ACCME, it is the policy of White Coat Institute, LLC. (D.B.A. as GetMyCME) to require the disclosure of the existence of any significant financial interest or any other relationship a faculty member, author, or activity planner (referred to above as “Contributors”) has with the manufacturer(s) of any commercial product(s) discussed in an educational presentation. Reasonable efforts have been made for educational subject matter to be presented in a balanced, unbiased fashion and in compliance with ACCME Standards.
None of the planners for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Disclosure Statement
It is the policy of White Coat Institute, LLC. (D.B.A. as GetMyCME) not to accept commercial support. Furthermore, commercial interests are prohibited from distributing or providing access to this activity to learners.